Customer Engagement Executive (No Experience Needed)

Are you passionate about connecting with people and creating memorable experiences? Metricnova Marketing is seeking a dynamic Customer Engagement Executive to join our team in Bali! No prior experience is required—just bring your enthusiasm, energy, and willingness to learn. Based in Canggu, our company is a leading marketing agency in Bali, specializing in digital marketing, social media management, and event planning. We are looking for someone who can help us build strong relationships with our clients and ensure their satisfaction.

In this role, you will be the face of our company, interacting with clients, partners, and stakeholders. You will assist in organizing and executing events, managing social media platforms, and providing exceptional customer service. This is a great opportunity to grow your career in the marketing industry while enjoying the beautiful island of Bali.

📋 Tanggung Jawab Pekerjaan

• Assist in organizing and executing events, ensuring they run smoothly and meet client expectations.
• Manage our social media platforms, including Facebook, Instagram, and LinkedIn, to engage with our audience and promote our services.
• Provide exceptional customer service to clients, partners, and stakeholders, addressing their inquiries and concerns promptly.
• Assist in creating and implementing marketing strategies to promote our services and attract new clients.
• Collaborate with the marketing team to develop and execute campaigns, ensuring they align with our company's goals.
• Assist in maintaining and updating our company's website, ensuring it is user-friendly and up-to-date.
• Support the team in preparing presentations, reports, and other materials to communicate our progress and achievements.
• Participate in team meetings and brainstorming sessions to contribute ideas and solutions.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Marketing, Communications, or a related field (not required, but preferred).
• Basic knowledge of social media platforms and marketing tools such as Hootsuite, Buffer, or Canva.
• Excellent communication and interpersonal skills.
• Ability to work well in a team and manage multiple tasks simultaneously.
• Proactive and enthusiastic attitude.
• Willingness to learn and adapt to new challenges.
• Fluency in English (both written and spoken).
• Basic computer skills, including proficiency in Microsoft Office Suite.

🛠️ Keahlian

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