E-Commerce Specialist (Assistant Manager) - Bali

Join Electronic City Indonesia as an E-Commerce Specialist (Assistant Manager) and drive digital growth in Bali’s thriving retail market. In this dynamic role, you’ll lead a high-performing sales team (both online and offline) to exceed revenue targets, optimize customer experience, and leverage data analytics to make informed decisions. With a strong focus on e-commerce platforms like Shopee, Tokopedia, and Lazada, you’ll ensure seamless integration between physical and digital sales channels. This is your chance to shape the future of retail in Bali while working in a vibrant, fast-paced environment.

At Electronic City Indonesia, we’re a leading retail chain with a strong presence across Bali, offering a wide range of electronic products and accessories. Our mission is to provide the best shopping experience for our customers, both online and offline. With a commitment to innovation and customer satisfaction, we’re looking for a talented E-Commerce Specialist to join our team in Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, or Badung. This role offers exciting opportunities for career growth, competitive compensation, and a dynamic work environment.

📋 Tanggung Jawab Pekerjaan

• Lead and mentor a high-performing sales team, both online and offline, to achieve and exceed revenue targets.
• Optimize the e-commerce experience on platforms like Shopee, Tokopedia, and Lazada, ensuring seamless integration with physical stores.
• Analyze sales data and customer behavior to identify trends and opportunities for growth.
• Develop and implement e-commerce strategies to enhance customer engagement and loyalty.
• Collaborate with cross-functional teams to ensure consistent brand messaging and shopping experience across all channels.
• Stay up-to-date with the latest e-commerce trends and technologies, and recommend improvements to our digital sales strategies.
• Monitor and report on key performance indicators (KPIs) to track the success of e-commerce initiatives.
• Build and maintain strong relationships with vendors, suppliers, and other stakeholders to ensure a smooth supply chain.

🎓 Kualifikasi & Syarat

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• Minimum 3-5 years of experience in e-commerce, digital marketing, or retail sales, with a proven track record of success.
• Strong understanding of e-commerce platforms like Shopee, Tokopedia, and Lazada, and experience managing online sales channels.
• Excellent leadership and communication skills, with the ability to inspire and motivate a team.
• Proficient in data analysis tools such as Google Analytics, Excel, or similar software.
• Certification in digital marketing or e-commerce (e.g., Google Analytics, HubSpot, or Meta Blueprint) is a plus.
• Familiarity with retail operations and supply chain management is a plus.
• Ability to work in a fast-paced, dynamic environment and meet tight deadlines.

🛠️ Keahlian

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